Customer Feedback
We greatly value any feedback on your experience of using our service. Please email us your comments. All feedback is appreciated - whether to let us know we're doing the right job, or to let us know what we can do better.
Customer Reviews
"....we caught a yellow taxi from one of the malls back to our hotel and the driver was quite exuberant,to put it nicely,the driver from Rio Airport Transfer was a lot calmer and felt a lot safer... Our experience with Rio Airport Transfer was very good..."
Travel Supermarket Travel Community, May 09
"Rio Airport Transfer appeared to have the best priced airport to hotel transportation we could find online. .....we prefer to arrive knowing everything is sorted before we get to the airport. Recommended."
TaxiBlog.co.uk - Dr T - Jul 09
"We've just returned from Rio and we had a very good experience with Rio Airport Transfer. They offer a very reliable transport service from Rio de Janeiro airport to hotels in Leblon,Ipanema,Copacabana. We would use them again..."
VirtualTourist.com - plp76, May 07
".....People normally only write about a business when something goes wrong, I just wanted to write and say well done, definately use Rio Airport Transfer again."
Rough Guides Community - John, Apr 08
"As a woman travelling by myself I decided to book with this company based on reviews I'd seen on other sites. They did provide a very smooth service and I would happily recommend Rio Airport Transfer to others."
ReviewCentre.com - JanG, Jun 09
"We have found Rio Airport Transfer to be absolutely splendid. Their customer service is good and I would highly recommend their service"
RoughGuide.com - Tamsin - Aug 08
"...we decided to book a transfer from the cruise ship to our hotel and then on to the airport a few days later... we were very happy with their service. ...the car was very nice, and thankfully had air-con, and was waiting for us again when we departed the hotel for the airport"
IndependentTraveler.com - Alan & Marg, Apr 09
"Thank you once again. I will go online and book the transfer for my clients. You have been wonderful with answering all my questions and I feel confident in recommending your service. Have a great day!"
Mountain City Travel, Nov 09
"We pre-booked with Rio Airport Transfer & found their prices very reasonable.The driver was prompt,courteous & did a remarkable job of weaving through heavy traffic to get us to the airport in a timely fashion.We recommend Rio Airport Transfer & will gladly use them again the next time we are in Rio"
R & D Bronstein - Scottsdale, AZ - Dec 09
"Your company truly demonstrates a superb level of customer service..."
S Loughlin - Salt Lake City, UT - 21 February 2010
"...thank you for being so quick to respond to all our questions. We have now booked all our groups Rio de Janeiro transportation with you. "
Elaine - Global Energy Conference - 2010
"When leaving the airport taxi desks are available on the right hand side, although personally I prefer to pre- book with Rio Airport Transfer as they provide a much better service."
Peter Johns - AirlineQuality.com - 05 Feb 2010
"Booked with this company as they were recommended by the people organising the conference I was attending. The online booking tool is simple to use, car and driver was waiting at the airport, nice car, helpful driver(assisted with luggage), dropped off at the door of the hotel."
Guest - ReviewCentre.com - Jun 2010
"We would just like to thank you for the excellent service that we received from your company. The 3 journeys that we booked were very easy - the taxi was waiting, all the staff were polite and helpful, and all this made our travelling in Rio with our luggage very easy. Thank you."
K Macnamara - July 2010
"The transfer from the airport was quick, efficient and courteous - many thanks."
L Carter - August 2010
"thank you for all of your help. your service was Excellent!"
A Adams - 03 Jan 2011
"From our perspective of value for money we would recommend Rio Airport Transfer."
Beryl and Colin McBride - Virtual Tourist - Feb 2011